Privacy Policy

Privacy Policy

Last Updated: March 25, 2025

At SnipeEx, we are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our support platform, available at https://snipeex.com.

1. Information We Collect

a. Personal Information:

• Name

• Email address

• IP address

• Wallet addresses (if submitted)

• Any additional information provided through support tickets

b. Automatically Collected Information:

• Browser type and version

• Device information

• Pages visited and time spent

• Referrer URLs

2. How We Use Your Information

We use the information we collect to:

• Respond to your support tickets

• Improve our services and platform functionality

• Detect and prevent fraud and abuse

• Comply with legal obligations

3. Sharing of Information

We do not sell or rent your personal data. We may share information:

• With authorized support agents

• With third-party service providers under strict confidentiality

• When required by law or regulatory authorities

4. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. You may manage your preferences through your browser settings.

6. Security Measures

We implement technical and organizational security measures to protect your information, including:

• SSL encryption

• Access control and internal audits

• Secure hosting infrastructure

7. Your Rights

You have the right to:

• Access your personal data

• Request correction or deletion

• Object to processing in certain cases

Please contact us at support@snipeex.com to exercise your rights.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Updates to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@snipeex.support
Address: Suite 305, Griffith Corporate Centre, Beachmont, Kingstown, St. Vincent and the Grenadines